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6595-G Roswell Rd., Suite 230
Atlanta, Georgia 30328
M-F: 7am – 6pm, Sat 7am – 1pm
Frequently Asked Questions
do you provide a free written estimate?
Yes, estimates are FREE of charge and provide a written itemized assessment of recommended tree service to be performed. An estimate is a proposal that can result in tree services to be performed upon approval of the work.
Are you licensed and insured?
Yes, we are fully insured and licensed to perform work in Georgia. We can provide a copy of our insurance upon request. Feel free to request a Certificate of Insurance at time of estimate or from our office.
Do you haul away trees and debris?
Yes, all wood and debris is typically hauled away. Free wood chips are available when requested by the customer.
What information do we collect?
You may choose to visit our site anonymously; however, when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form, we collect pertinent information. You may be asked to enter your name, e-mail address, mailing address, phone number, or credit card information depending on how you are using the site.
What do we use your information for?
We may use the information we collect to:
- Personalize your experience
- Respond better to your individual needs
- Improve our website based on user information and feedback
- Improve customer service
- Process transactions
- Administer a contest, promotion, survey or other site feature
- Send periodic emails
How do we protect your information?
The information we obtain from you will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. We may use your provided email address to send you information and updates pertaining to your order, occasional company news or updates, and related product or service information. However, you have the choice to opt out of receiving future emails by following the detailed unsubscribe instructions located at the bottom of each email. We implement a wide array of security measures to ensure and maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and who are required to keep the information confidential. We do not store any personal financial information on our servers after a transaction.
Do we release any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This excludes trusted third parties who assist us in operating our website, conducting our business as long as those parties agree to keep this information confidential. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. When we believe release is appropriate in order to comply with the law, enforce our site policies, or protect the rights, property, or safety of ourselves and others, we may also release your information .
Third party links
At our discretion, we may include or offer occasional third party products or services on our website. These third party sites have separate and independent privacy policies; therefore, we do not assume any responsibility or liability for the content and activities of these linked sites. Because we seek to protect the integrity of our site, we do welcome any feedback about these other sites.
See Why Our Clients Trust Us
“After receiving a complaint from my neighbor about the branches of a tree I own extending onto their home, I called your company, ChopTrees.com. That very evening I received a free estimate. I appreciated that it was very reasonable and I was able to get my tree pruned the next day! You pruned the tree quickly and cleaned my yard up beautifully. Your employees were very courteous and professional. I will use you anytime I need any tree services!”
- Alpharetta, GA
“Thanks to the crew at ChopTrees.com. We had over 30 tall pine trees removed, with some at least 80 feet tall. The work was completed on schedule at the very competitive quote that you provided on the same day I called. Thanks again!”
- Marietta, GA
“I will definitely be calling ChopTrees.com again! We had 34 pine trees removed, some quite close to the house! We love our wooded lot but have had some sleepless nights during the threat of ice storms! Brian's recommendation to "thin out" rather than eradicate left us feeling safer and we still have plenty of lovely trees! The work was excellent - the trees are gone, the house intact and no one was hurt!”
- Smyrna, GA